What to know about NCAT Consumer and Commercial Division hearings scheduled at Wollongong registry

NCAT listings in Wollongong: how hearings are scheduled and how parties can check details

The NSW Civil and Administrative Tribunal (NCAT) regularly lists Consumer and Commercial Division matters for hearing at its Wollongong Registry, a venue used for disputes that range from residential tenancy to consumer claims and other commercial disagreements within NCAT’s jurisdiction.

In-person hearings and other listing events are held at the Wollongong Registry, located at Level 3, 43 Burelli Street, Wollongong. The registry operates during standard weekday business hours (8:30am to 4:30pm, excluding public holidays). For many cases, the practical starting point for parties is to confirm when and where the matter is listed, then ensure documents and witnesses are ready under the tribunal’s procedural requirements.

How listing information is published and updated

NCAT hearing lists display the time and place of matters that are listed for hearing or other listing types. Listing information is available through the NSW Online Registry’s Court and Tribunal Lists search tool, which allows searches by case number or party name and can be filtered by jurisdiction and venue. The online list system is designed to display listings up to around three weeks ahead and recent past listings within about a week, with updates occurring frequently (including near real-time refreshes).

Parties are expected to check listing details regularly because hearing times or dates can change. The court list search also supports venue-based searches, allowing users to select NCAT and then choose Wollongong as the hearing location.

What types of disputes are commonly listed in the Consumer and Commercial Division

The Consumer and Commercial Division covers a wide range of everyday disputes between consumers, businesses, landlords, tenants and property stakeholders. Common case types include:

• Tenancy and related housing disputes
• Consumer claims about goods and services
• Home building disputes
• Motor vehicle-related applications
• General and commercial list matters within NCAT’s remit

NCAT’s approach to where a Consumer and Commercial Division case is heard is generally linked to the location of the contract or dispute. In practice, this means cases connected to the Wollongong area may be listed at the Wollongong venue, such as tenancy matters near the rental premises or home building disputes near the relevant property.

Preparing for a hearing: documents, attendance and communication

NCAT procedural guidance for Consumer and Commercial Division matters emphasises preparation and attendance. Parties are typically expected to bring relevant documents because a matter may be heard and finalised on the listed day, depending on the listing type and the progress of the case. Where witnesses are needed, parties should ensure they can participate in the way required for that listing.

For case administration, NCAT directs parties to communicate through the relevant registry handling the file, using the case number. NCAT also warns parties not to attempt to contact Tribunal Members directly, and notes that information provided to the tribunal about a case is generally shared with the other parties unless orders provide otherwise.

Getting to the Wollongong Registry

The Wollongong Registry is within walking distance of Wollongong railway station, with a bus stop on Burelli Street. Metered street parking is available in and around Burelli Street, with nearby parking stations in the city centre. Disabled access is available via lifts, and accessible toilets are available on Level 3 upon request.

Key practical step for parties: confirm the listing time and venue before travelling, as last-minute changes can occur.